Installer Warranties billing the Manufacturer

  1. Before proceeding, you will need to setup a Company Contact as a General Contractor.  If you’ve already done this, skip to step 2.  If you need to create a Company contact, follow steps 1a-1e
    1. Create a New Contact
    2. Select General Contractor as the Type
    3. Give the contact a name.  (Suggestions: Company Name: Warranties)
    4. Add the company’s billing info and invoice address
    5. Save
  2. Next, create a Sales Order for the customer who the warranty is for
  3. Choose ‘Performed by General Contractor’
  4. Select the Company contact you created in Step 1
  5. Create the Sales Order
  6. Set the Job Type as Manufacturer Warranty
  7. Open the Order Lines page
  8. Add order lines that are needed and set the price to $0.
  9. Set the cost to what’s being paid to the installer(s)
  10. Choose the Delivery Address, Service Location, and Unit #
  11. Confirm the Sales Order