Quote to Sales Order Process

  1. Creating a Quotation

    • Ways to create a quotation:

      • Hover over the left side panel, click create new, create a quotation.

      • Go to the contact, click on the estimate to create a quotation for.

    • Double-check order lines (materials, services).

    • Select service location and apply changes.

    • Preview the quotation and send it to the customer.

  2. Sending the Quotation

    • Download the quotation as a PDF.

    • Send the email with the quotation attached.

    • Check the status change from draft to sent.

  3. Converting to Sales Order

    • Customer confirms the quotation.

    • Convert to a sales order by clicking the button.

    • Create a sales order with all information from the quotation populated.

    • Confirm installation date and apply changes.

  4. Confirming the Sales Order

    • Once installation date is confirmed, confirm the sales order.

    • Confirmation generates a work order and a pick ticket.